FREQUENTLY ASKED QUESTIONS

If you do not locate your question here, please call me at (613) 200-9716

How Long Does It take to book an appointment? 

Normally, you will receive a response within 2 days of leaving a voicemail or sending an email. 

Are your services covered by my health plan? 

Health plans differ in terms of their coverage, so it is not possible for me to answer this. However, many health plans do cover psychotherapy services. Please note that some health plans require psychotherapists to be supervised by a clinical psychologist in order to qualify for coverage. For this reason, it is important that you verify what coverage, if any, you may have prior to attending an appointment. This way, you will avoid any nasty surprises, such as a rejection of a claim. To verify what coverage you have, the easiest thing to do is to contact your health plan provider or your human resources representative with your employer. 

Do you accept credit card? 

Yes, we accept all major credit cards.
We are unable to accept Interact/Direct Debit at this time but do accept Interac E-Transfers from major Canadian banks. 

What can I expect when I contact you for the first time? 

I will ask you to tell me a bit about what it is you are looking for and what you are hoping to achieve by working with me. This will help me to determine whether or not I have the training to  meet your needs effectively. If, based on what you tell me, I determine that I am not able to support you, I will refer you to the College of Registered Psychotherapists of Ontario's search tool (https://www.crpo.ca/find-a-registered-psychotherapist/) so that you can find a qualified registrant who has the skills you are seeking.